January 31, 2018
Scrap The Resolutions: Guideposts Every Marketer Should Have In Their 2018 Bag Of Tricks
Press
There’s no shortage of opinions regarding what great client service looks like. A quick scan of recent articles uncovers a handful of predictable suggestions for agencies seeking to up their customer service game: respond to emails promptly, don’t overpromise, anticipate needs. While each has merit, aren’t these really just the price of entry? They aren’t likely to set you apart from — or ahead of — your competitors.
Read MoreEmily Porter discusses the most effective way to adopt and promote the subscription model
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